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Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.
In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.
It includes―
- Sales Rank: #2486831 in Books
- Brand: Brand: Productivity Press
- Published on: 2004-11-03
- Original language: English
- Number of items: 1
- Dimensions: 10.50" h x .89" w x 8.00" l, 1.96 pounds
- Binding: Paperback
- 392 pages
- Used Book in Good Condition
Most helpful customer reviews
1 of 1 people found the following review helpful.
very good book
By Tropical Paradise
very enlightening. clarifies what qfd really is and how it should be. the layout though could be further improved so the reader does not have to flip through pages to refer to tables mentioned in the text. also it would've been nice to see examples 100%. i guess this is difficult because of proprietary info. my only regret is that i did not buy this book first, right away.
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